Terms and conditions

These Terms and Conditions regulate the use of the website service SUCESORES DE FRUTOS SECOS SAN BLAS, S.L. of Internet www.frutossecossanblas.com that SUCESORES DE FRUTOS SECOS SAN BLAS, S.L (onwards FRUTOS SECOS SAN BLAS), with tax address at Polígono Industrial Los Palillos Calle 5 Nave 3, 41500 – ALCALA DE GUADAIRA (Seville), registered in the Mercantile Registry of Seville, Volume 6960, Book 0, Folio 81, Section 8, Sheet SE-127.945, 1st Inscription, as of 12/11/2020 and provided with CIF B-02739548.

The use of the FRUTOS SECOS SAN BLAS website attributes the condition of user of the FRUTOS SECOS SAN BLAS website (hereinafter, the “User”) and expresses the full and unreserved consent of the User to each and every one of the Terms and Conditions, regarding the version published by FRUTOS SECOS SAN BLAS at the time the User accesses the FRUTOS SECOS SAN BLAS website, as they may be modified. Therefore, the User must carefully read the content of these Terms and Conditions, on each of the occasions in which he intends to use the FRUTOS SECOS SAN BLAS website. In any case, the Terms and Conditions that were exposed on the FRUTOS SECOS SAN BLAS website at the time the User makes use of the services provided by FRUTOS SECOS SAN BLAS through the FRUTOS SECOS SAN BLAS website will be considered valid and applicable.

Access to and / or use of said services and contents expresses the entire and unconditional acceptance by the User of the Terms and Conditions in the version published by FRUTOS SECOS SAN BLAS on its website FRUTOS SECOS SAN BLAS at the time it is produces such access and / or use.

The User declares to be of legal age and have sufficient legal capacity to be bound by these Terms and Conditions as well as having read and understood their content. Likewise, you expressly and without exception accept that access to and use of this website and its contents takes place under your sole and exclusive responsibility.

Conditions of access and use of the website

The User who is not a wholesaler will not have the obligation to register, he must register as such, provided that he is a wholesaler and wishes to do so as such by filling in the form for this purpose, receiving an identifying username and password, which are personal and non-transferable, and that will allow the User to formalize with FRUTOS SECOS SAN BLAS the purchase of those products in which they are interested.

Registration as a customer is free.

The registered User agrees to make diligent use and to keep secret the password and username that will be assigned to access the services. The User will be liable for the expenses and damages caused by the use of the services by any third party who uses their password and username for that purpose due to non-diligent use or loss of them by the User. To prevent this situation, in the event of loss of your password and username, please contact us immediately.

Only one customer per delivery address is valid, thus the same customer may have different delivery addresses associated with the same user account.

Use of Discount Coupons and Promotions

Users who make use of coupons or discount vouchers at FRUTOS SECOS SAN BLAS should bear in mind that they may not be cumulative. Specifically, and by way of example and not limitation, coupons for the sponsorship or referral program (coupons for the “invite your friends” program) will not be cumulative.

All discount coupons that FRUTOS SECOS SAN BLAS provides by email or other digital means to its customers will be valid for a maximum of 1 month unless otherwise specified.

The application of a voucher or discount coupon may be subject to a purchase for a certain minimum amount in the case of coexisting with a promotion in which the shipping costs have zero cost (0 euros).

FRUTOS SECOS SAN BLAS reserves the right to cancel coupons or discount vouchers when it observes fraudulent or improper use of the coupon generation system. Fraudulent or improper use of the coupon discount system is considered, among others, the sending of invitations between email accounts of the same person or the use of coupons from the same campaign in different orders from the same user or to deliver to the same address Postcard. Likewise, FRUTOS SECOS SAN BLAS reserves the right to cancel all discount coupons associated with accounts suspected of improper use of the coupon system.

It may also be considered a fraudulent or improper use of the coupon discount system to use the same PayPal account to make the payment of more than 1 order using the same discount coupon or using discount coupons for invitations with the aim of Invite yourself, even when it comes to registered users with different email accounts who share the same delivery address

In the same way, the use of different email accounts for the use of the same coupon or discount voucher created and advertised as a valid coupon for a first purchase would be considered fraudulent use, and whose purchase is intended for the same user and / or delivery postal address.

Promotions such as those advertised as free shipping may be subject to the availability of the final customer delivery service provided directly by FRUTOS SECOS SAN BLAS in certain zip codes.

In any case, FRUTOS SECOS SAN BLAS reserves the right to cancel those orders derived from the use of said coupons or discount vouchers, in which case you must return the amount of the canceled purchase, excluding any amount that corresponds to said coupons and that, therefore, they do not correspond to amounts actually disbursed by users.

The User agrees to use the website fruitssecossanblas.com in accordance with the Law, with the provisions of these Terms and Conditions, morality, good customs, public order, and generally accepted uses, and agrees to abstain to use the websitefruitssecossanblas.com for illicit purposes or effects.

The User will be liable for damages of any kind that FRUTOS SECOS SAN BLAS may suffer as a result of breach of any of the obligations to which they are subject by these Terms and Conditions.

Order methods, price and shipping costs

Shipping costs for registered and unregistered users will vary depending on the amount of each order, and may be modified as a result of changes in the purchase policies and / or promotions of the moment.

Users have the possibility of placing all their orders from the Internet page: www.frutossecossanblas.com. Each user of FRUTOS SECOS SAN BLAS declares that they have full capacity to use credit cards and Paypal accounts, and declare that they have sufficient funds to cover all the costs resulting from the purchase of products through frutossecossanblas.com.

By pressing the “Pay” button during the purchase process, the user declares to fully and unreservedly accept all of these Terms and Conditions.

The data registered by FRUTOS SECOS SAN BLAS constitute the proof of the transactions made between fruitssecossanblas.com and the users. FRUTOS SECOS SAN BLAS will confirm your order by sending an email. For this reason and together with security reasons, the creation of user accounts in FRUTOS SECOS SAN BLAS is not allowed through temporary email services such as (but not limited to) Spamgourmet, 10minutemail, Jetable, Yopmail, Mailcatch, Guerrillamail, etc.

The contractual information is presented in the Spanish language.

All taxes are included in the prices of our products.

FRUTOS SECOS SAN BLAS reserves the right to modify its prices at any time, but the products will be invoiced based on the rates in force at the time of order registration (subject to the availability of the product).

FRUTOS SECOS SAN BLAS reserves the right to reject an order from any user with whom it has a dispute.

Availability

FRUTOS SECOS SAN BLAS will do everything possible to please all its users in the demand for the products. In case of not having the product after placing the order, the user will be informed either by email or by phone – to the phone that the user has registered – of the fact, and will be given a choice between or cancel the entire order, or to modify it including its corresponding economic amount.

In that case, the speed of the refund in the customer’s bank account will depend on the type of card used in the purchase and the conditions of each bank.

Payment

Payment for purchases is made by bank card or PayPal. The accepted bank cards are: Visa, MasterCard and American Express, by bank transfer or in cash if it is to collect in our store.

In the event that the POS (Point of Sale Terminal) reports the denial of the card, the order will be automatically canceled.

Safety

For your safety, FRUTOS SECOS SAN BLAS has relied on the credit card payment system to a payment gateway. The bank details entered are encrypted and transmitted securely to the servers of the bank and, subsequently, are verified with the issuing bank to avoid possible fraud and abuse.

This data entry procedure is guaranteed by SSL (Secure Socket Layer) -128 bit encryption technology, one of the most advanced and effective protection systems currently available, thanks to which, no third party will have access to this relative information via the Internet. to the bank details entered by the customer.

Only the Bank and PayPal have access to the bank details linked to these means of payment, so FRUTOS SECOS SAN BLAS does not know or record these data during the payment transaction or at any other time.

Delivery

FRUTOS SECOS SAN BLAS will do everything possible to deliver in the time and manner specified during the purchase process. The delivery time will be chosen by the user based on the availability of the service in his postal code, and may be, and from 48 hours after the completion of the purchase, any of the next 7 business days after completion of the purchase The user can even choose the delivery time slot if the delivery service allows it.

Each time an order is to be shipped, the buyer will receive an email after the payment of the purchase.

The purchase order that corresponds to the order will be available at FRUTOS SECOS SAN BLAS, once the payment is confirmed, from the issuance of the email. This original purchase order includes VAT.

FRUTOS SECOS SAN BLAS will ask the user to choose the place of delivery, specifying their address, office or center where they want the product to be delivered, as well as the contact telephone number in the event of any incident with the delivery.

For shipments outside the peninsula and Portugal, (deliveries of orders in the Balearic Islands, Ceuta, Melilla and the Canary Islands), contact us, shipments are made but the transport conditions and the cost are different in each case.

Each delivery is considered to have been made from the delivery of the product by the carrier to the customer at the place indicated by him for the delivery of the order at the time of contracting, materialized by the control system used by the carrier.

Reservations and claims should be addressed to FRUTOS SECOS SAN BLAS by email at pedidos@frutossecossanblas.com. In the event that your package arrives broken, wet, re-sealed with a seal without the FRUTOS SECOS SAN BLAS logo or you believe that its content may be damaged, it is important that within 24 hours of receipt of the merchandise, This is stated on the carrier’s delivery note at the time of delivery, and indicates the incident by email to the address orders@frutossecossanblas.com or by calling 955 631 721. In this sense, FRUTOS SECOS SAN BLAS will refund Those products affected by a breakage or incident that occurred during the transport process, such as a loss.

Billing

Your invoice will be issued in the payment process automatically for registered users, if you are not a registered user, you must request it by sending an email to pedidos@frutossecossanblas.com and you will receive an email with the attached invoice. If you forgot to do so, you can request the invoice by email until at the latest on the 16th of the month following the purchase (Royal Decree 1496/2003).

Delivery areas

The delivery area covered by FRUTOS SECOS SAN BLAS in the online store is all of Spain with the exception of the Balearic Islands, Canary Islands, Ceuta and Melilla, Even so, and to facilitate communication to our peninsular users, FRUTOS SECOS SAN BLAS will use expressions such as “throughout Spain” when referring to the distribution areas detailed above, and for this exclusion there is the service but at another cost and for this you must contact us.

Refund

The articles offered on our website are endorsed by important commercial firms. Offering the highest quality and the best guarantee is our commitment to our customers.

Thus, the return will be accepted in the following cases:

  1. The merchandise is found to be defective.
  2. The product shows appreciable damage at the time of delivery and reception.
  3. The product received does not correspond to the one ordered in the order.
  4. Orders placed online may be returned without justified reason within 14 days of purchase, except those that come unsealed or have been previously opened.

If when you receive your order you are not satisfied, you have a period of fourteen (14) calendar days, counting from the date of receipt, to execute the right of return.

If the reason for the return is due to something that we have not done completely right (the product is defective, it is not the one you ordered, etc.), we will pay the collection costs. If the reason is another (the products were served correctly but they are not to your liking), FRUTOS SECOS SAN BLAS will only pay the cost of the products except for the shipping and return costs that will be borne by the customer. That is, when the products are served correctly but are not to the customer’s liking and have been returned within the established period (14 calendar days from receipt of the product), FRUTOS SECOS SAN BLAS will pay only the cost of the products, while that the shipping and return costs will be borne by the customer.

In the event that FRUTOS SECOS SAN BLAS were to make a delivery to a place and during a time previously agreed and confirmed by a client in accordance with the provisions of these Terms and Conditions, and it was not in said place (hereinafter “absence not communicated”) and during the previously arranged hours, FRUTOS SECOS SAN BLAS unilaterally reserves the right to refund the purchase amount to said client, subtracting in any case from the corresponding amount, the expenses that would have accrued as a result of transport and / or preparation of the purchase by the latter, as well as return expenses. Return costs for “absence not reported” will be charged to the customer.

FRUTOS SECOS SAN BLAS will only accept returns that meet the following requirements:

  1. The product must be in the same state in which it was delivered and must retain, as far as possible, its original packaging and labeling.
  2. The shipment must be made using the same box or envelope that we have sent you, or failing that, in a similar format that guarantees the return in perfect condition.
  3. A copy of the delivery note must be included in the package, where the returned products are also marked. You can request the return by email to pedidos@frutossecossanblas.com indicating as subject “I want to return products.”

To start the return process, contact us through the address pedidos@frutossecossanblas.com or by calling 955 631 721.

The goods to be returned will be, always and in any case, unused, except as provided in article 79 of Royal Decree 1/2007, of November 16.

In accordance with current legislation (article 103 of Legislative R. D. 1/2007, of November 16), the above will not apply, among other cases, to:

  1. Goods that can deteriorate or expire quickly, open and / or partially consumed products.
  2. Sealed goods that are not suitable to be returned for reasons of health protection or hygiene and that have been unsealed after delivery. (As an example: Underwear, swimsuits, mattresses, etc.)
  3. Goods that after delivery and taking into account their nature have been inseparably mixed with other goods.

When exercising this right, the form that will be accepted by the client follows this model, in compliance with the General Law for the defense of consumers and users:

I want to return the products of the order (order number) using the following withdrawal form (you only have to fill in and send this form if you wish to withdraw from the contract)

To the attention of SUCESORES DE FRUTOS SECOS SAN BLAS S.L, P.I. La Red, Calle de la Red 1, Nave 41, 41500 Alcalá de Guadaíra or to pedidos@frutosecossanblas.com

I hereby inform you that I am withdrawing from my contract for the sale of the following good:

  • Ordered on / received on
  • Name of the consumer and user or consumers and users
  • Address of the consumer and user or consumers and users
  • Signature of the consumer and user or consumers and users (only if this form is submitted on paper)
  • Date

You can only do the above if you meet these requirements:

The product is in the same condition in which it was delivered and retains its original packaging and labeling.
The shipment is made using the same packaging in which you received it or, failing that, a similar format that guarantees the return in perfect condition.
A copy of the delivery note is included in the box, where the returned products are also marked.

  • The product is in the same condition in which it was delivered and retains its original packaging and labeling.
  • The shipment is made using the same packaging in which you received it or, failing that, a similar format that guarantees the return in perfect condition.
  • A copy of the delivery note is included in the box, where the returned products are also marked.

To meet the withdrawal period, it is sufficient that the communication regarding the exercise by you of this right is sent before the corresponding period expires.

Consequences of withdrawal

FRUTOS SECOS SAN BLAS is responsible for the shipping costs, in case the customer has had to pay them when buying the product that he wants to return. Therefore, FRUTOS SECOS SAN BLAS will pay the customer the cost of the products and the expenses derived from the delivery of the product, while the return costs will be borne by the customer. That is, when the products are served correctly but are not to the liking of the customer, FRUTOS SECOS SAN BLAS will pay the cost of the products except for the return costs that will be borne by the customer, so FRUTOS SECOS SAN BLAS advises shipping by certified mail or return receipt requested.

The term to make you the refund will be a maximum of 7 calendar days from the date on which we are informed of your decision to withdraw from this contract. We will proceed to make said reimbursement using the same means of payment used by you for the initial purchase, unless you have expressly provided otherwise; In any case, you will not incur any expenses as a result of the reimbursement.

We may withhold the reimbursement until we have received the goods or until you have provided proof of their return, depending on which condition is met first.

You must return or deliver the goods directly to: FRUTOS SECOS SAN BLAS, S.L. PI. LA RED CALLE LA RED UNO, NAVE 41 41500 – ALCALA DE GUADAIRA (Seville)

Guarantee

The guarantees and after-sales services will be governed by Royal Legislative Decree 1/2007 of November 16, which approves the text of the General Law for the Defense of Consumers and Users. In accordance with this standard, the seller is obliged to deliver to the consumer and user products that comply with the contract, responding to him for any lack of conformity. The consumer and user have the right to repair the product, to replace it or to terminate the contract. The legal terms are two years of guarantee duration from the delivery of the product and two months from when the user knows the lack of conformity with the product to notify the seller.

Liability, litigation and applicable legislation

FRUTOS SECOS SAN BLAS cannot be held responsible for the breach of the contract entered into in the event of stock break, force majeure, disturbance or total or partial strike, in particular, of postal services and means of transport and / or communications, flood or fire, or similar, without prejudice to the return to the customer of the amount of the purchase that has actually been paid.
These Terms and Conditions are governed by Spanish law.
In the event of a dispute, the user will first contact FRUTOS SECOS SAN BLAS to obtain an amicable solution.
These general conditions of sale will be interpreted in the language Spanish and will be carried out in accordance with Spanish law. Any disagreement that may arise due to its validity, its interpretation or its execution will be presented to the courts of the client’s domicile, to which exclusive attribution of jurisdiction is expressly made.
These general conditions are ruled by the Spanish Law. The parties are submit, at their choice, for the resolution of conflicts and waiving any other jurisdiction, to the courts and tribunals of the user’s domicile.
The European Commission also provides consumers in the European Union with the online dispute resolution platform to resolve disputes amicably (article 14 paragraph 1 Regulation (EU) 524/2013, accessible on the web http: // ec. europa.eu/odr.
These Terms and Conditions will be interpreted in the Spanish language.

Modification of general conditions of sale

FRUTOS SECOS SAN BLAS reserves the right to modify the Terms and Conditions without prior notice, being able to change, delete or add both the content and services provided through it and the way in which they are presented or located on its servers .

These changes must be accepted by the user each time a purchase is made through the FRUTOS SECOS SAN BLAS page.

Users of FRUTOS SECOS SAN BLAS who do not agree with the modifications of the Terms and Conditions, must notify it and, from the date on which the new version comes into force, must stop using the services of FRUTOS SECOS SAN BLAS .

If any term included in these Terms and Conditions is declared, totally or partially, null or ineffective, such nullity or ineffectiveness will affect only said provision or the part of it that is null or ineffective, the general conditions subsisting in everything. others, having such provision, or the part of it that is affected, by not being placed.

Industrial and Intellectual Property

All content displayed, trademarks and trade names, both visual and text, mentioned on this website are the exclusive property of their respective and legitimate owners. FRUTOS SECOS SAN BLAS makes legal use of them to designate the contents, in accordance with the limitations of trademark law.

About FRUTOS SECOS SAN BLAS

SUCESORES DE FRUTOS SECOS SAN BLAS S.L. is a partnership with registered office at Polígono Industrial Los Palillos, Calle 5 Nave 3. 41500 – ALCALA DE GUADAIRA (Seville) registered in the Mercantile Registry of Seville in Volume 6960, Book 0, Folio 81, Section 8, Page SE-127.945, 1st Inscription, a dated 12/11/2020 and provided with CIF B-02739548.

Denial and withdrawal of access to the website frutossecossanblas.com and / or services

FRUTOS SECOS SAN BLAS reserves the right to deny or withdraw access to the frutsosecossanblas.com website and / or the services, at any time and without prior notice, on its own initiative or at the request of a third party, to those Users who fail to comply with the these Terms and Conditions or the applicable regulations.